EXPERT REPAIR PROCESS

Since day one, we have remained intensely focused on providing personalized service for every neighbor we serve. This has resulted in a fine-tuned collision repair process that both maximizes the quality and streamlines the repair of every vehicle we handle. So, from the free estimate to the on-time delivery to the lifetime warranty, we’re here to help get you back on the road, and back to what's important as quickly as possible.

 

Here's a quick look at our repair process. 

Discover more about each step by hovering over picture.

  • Contact our 24/7 Accident Assistance line at 1(800) 683-7963

  • Let us help you with complimentary vehicle pick up, towing or a rental car

1
THE ACCIDENT

Contact our 24/7 Accident Assistance line and let us help with complimentary pickup

2
YOUR ESTIMATE

Stop in, make an appointment, or fill out the online estimate form and we can upload directly to insurance for approval.

  • Stop by at your convenience or fill out the Online Estimate Form.  Appointments are also available.

  • We’ll find out your needs and concerns regarding the repair.

  • Then we’ll write and review the estimate with you so we can answer any questions you may have.

  • We’ll electronically upload the estimate directly to your insurance company and get repair approval.

  • If your vehicle is drivable, we’ll get your parts on hand.

  • We’ll arrange to have a rental car waiting for you at our shop or delivered to your home or office. Whatever works best for you.

  • Our expert technicians will inspect the damage to your vehicle, remove the damaged parts and check for any hidden or structural damage that needs to be repaired.

  • Your estimate will be updated to include this hidden damage and will be reviewed with you and your insurance company for approval.

  • Additional parts will be ordered.

  • A repair plan and timeline will be created specifically for your vehicle.

3
VEHICLE DISASSEMBLY

We will remove damaged parts and check for any hidden structural damage that may impact your estimate.

  • Our expert technicians are I-CAR and ASE certified, trained in the latest recommended techniques and trends in collision repair.

  • We use OEM data sites to access anything we need to know about the vehicle you drive.

  • We’re equipped to fix all types of auto body and related repairs including:

Welding, AC service, tire mount & balance, mechanical repairs, aluminum welding & repairs, glass replacement, fiberglass repair and paintless dent repair.

We use a computerized frame measuring system to ensure all the damage was diagnosed and your vehicle’s frame is realigned back within manufacturer’s specifications.

We utilize wheel alignment equipment to diagnose and correct drivability problems.

4
VEHICLE REPAIR

I-CAR and ASE Certified, our technicians are equipped to repair all auto body and related repairs.

  • Our expert painters use computer technology to find the exact color match for your vehicle based on the manufacturer’s code.

  • For a high-quality finish, your vehicle is painted in a state-of-the-art down draft paint booth which provides a clean and controlled environment for the refinishing step.

  • Your vehicle is then polished and prepared for reassembly.

5
VEHICLE PAINT

Using the latest technology we color match then paint your vehicle in our state-of-the-art paint booth.

  • Our expert technicians put your vehicle back together to pre-accident condition or better, according to the latest industry and manufacturer recognized repair techniques.

  • Although quality inspections are conducted throughout the repair process, a final inspection is done now to ensure all repair work is completed to our standard of excellence.

6
FINAL REASSEMBLY & INSPECTION

We put your vehicle back together to pre-accident condition or better using the latest repair techniques.

  • A trip to Wood’s Collision Center wouldn’t be complete until we treat your vehicle to a complete wash and vacuum. Many customers tell us this is the highlight of their experience.

  • Your customer service advisor will be contacting you now to arrange a convenient time for you to pick up your vehicle.

7
VEHICLE DETAIL

Once the repairs are complete, your vehicle will be treated to a complete wash and vacuum. 

  • Your vehicle will look as good as new and be waiting for you to get back to what really matters.

  • Your customer service advisor will review the repair work with you to make sure everything is according to your expectations and satisfaction.

  • For your convenience, we offer complimentary vehicle delivery to your home or office, whatever is most convenient for you.

8
ON TIME DELIVERY

Your vehicle will look as good as new when your customer service advisor does a final review. We can even deliver it to your home or office if you want.

  • Wood’s Collision Center guarantees its work against defects in paint, materials and workmanship with a written lifetime warranty.

  • We stand behind the repair work we do, for as long as you own your vehicle.

  • 100% Satisfaction Guaranteed!

9
LIFETIME WARRANTY

We stand behind and guarantee our work for as long as you own your vehicle. 100% satisfaction guaranteed.

 

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